1. Introduction

At Burrwood Vet, accessible from https://burrwoodvet.com, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website or visit our clinic. If you have any questions regarding this policy, please contact us at hello@burrwoodvet.com or by phone at 248-581-4500.

2. Information Collection

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, pet details, and any other information you provide when scheduling appointments, filling out contact forms, or subscribing to our newsletter.
  • Non-Personal Information: Information that does not personally identify you, such as browser type, IP address, device information, and pages visited on our website.
  • Cookies and Tracking Data: We use cookies to collect information that helps us improve your experience on our website.

3. Use of Information

We use the collected information for the following purposes:

  • To provide and improve our veterinary services.
  • To schedule appointments and manage your visit.
  • To respond to inquiries and provide customer support.
  • To send updates, newsletters, and promotional materials (you may opt-out at any time).
  • To analyze website usage and improve our online presence.

Consumer information is not shared with third parties for marketing purposes. We respect your privacy and do not sell or rent your personal information to third parties.

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following situations:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing veterinary services. These third parties are required to keep your information confidential and are not allowed to use it for marketing purposes.
  • Legal Requirements: We may disclose your information if required by law or to protect our rights, safety, or property.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Understand and save your preferences for future visits.
  • Track advertising campaigns and website analytics.
  • Improve the functionality of our website.

You can control or disable cookies through your browser settings, but note that doing so may affect your experience on our site.

6. Data Security

We take the security of your data seriously and implement appropriate technical and organizational measures to protect your personal information. However, please note that no transmission over the internet is completely secure.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of any inaccurate or incomplete data.
  • Request deletion of your personal data.
  • Opt-out of marketing communications at any time.

To exercise these rights, please contact us at hello@burrwoodvet.com.

8. Third-Party Links

Our website may contain links to external websites that are not operated by Burrwood Vet. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review the privacy policies of any website you visit.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Changes will be posted on this page, and the revised policy will take effect upon posting. Please check back periodically for any updates.

Effective Date: November 19, 2024

10. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us: